Chief Directorate: Consular Services
Fax number (Consular): (012) 329 1752
Fax number (Legalisation): (012) 329 1018
E-mails:
CICC: Consular Incident Command Centre: CICC@dirco.gov.za
Rosahelp: Registration of South Africans abroad: rosahelp@dirco.gov.za
E-mail: legalisation@dirco.gov.za (Legalisation enquiries i.e. Authentications and Apostilles)
Middle East Crisis Enquiries:
E-mail addresses:
CICC1@dirco.gov.za
CICC2@dirco.gov.za
CICC3@dirco.gov.za
CICC4@dirco.gov.za
Telephone numbers, during office hours (08h00 – 16h30):
+27 (0)12 351 0167
+27 (0)12 301 1863
+27 (0)12 351 1191
+27 (0)12 351 0924
*Kindly note that the above e-mails and telephone numbers are ONLY operational due to the Middle East crisis.
Physical Address
NE2A-Ground Floor
OR Tambo Building
460 Soutpansberg Road
Rietondale
Pretoria
In case of an after-hours emergency, kindly contact the Department’s Opsroom at: (012) 351 1000.
CHIEF DIRECTORATE CONSULAR SERVICES
| Name | Rank | Contact details |
| Mr E Edries (Ebrahim) | Acting Chief Director | (012) 351 1000 |
| Vacant | ASD: Personal Assistant | |
| Vacant | Senior Secretary |
DIRECTORATE: CONSULAR POLICY AND LEGISLATION
| Name | Rank | Contact details |
| Mr LJ Frans (Luyanda) | Director | (012) 301 9203 |
| Ms B Masondo (Belina) | Personal Assistant | (012) 351 0997 |
SUB-DIRECTORATE: CONSULAR POLICY AND LEGISLATION
| Name | Rank | Contact details |
| Mr JP Lötter (Johan) | Deputy Director | (012) 351 1135 |
| Ms A Harmse (Annali) | Assistant Director | (012) 301 8505 |
SECTION: LEGALISATION
(Authentications, Apostilles, End User Certificates)
(Mark for Attention: Relevant Official)
Legalisation E-Mail Enquiries: legalisation@dirco.gov.za (Authentications and Apostilles)
For any legalisation enquiries i.e. Authentications and Apostilles, kindly contact the applicable officials
| General enquiries should be directed to Legalisation@dirco.gov.za. Due to the high volume of enquiries, there might be a delay in our response time. |
DIRECTORATE: CONSULAR SERVICES (Geographical Desks)
(Mark for Attention: Relevant Official)
| Name | Rank | Contact details |
| Ms AC Abrahams (Astrid) | Director | (012) 351 0333 |
| Ms GJ Hankins (Glenda-Lee) | Personal Assistant | (012) 351 1699 |
CONSULAR INCIDENT COMMAND CENTRE (CICC) – CONSULAR OPERATIONS ROOM
| Name | Rank | Contact details |
| Ms P Naicker (Roshinee) | Consular Admin Official | (012) 351 0924 |
SUB-DIRECTORATE: CONSULAR SERVICES: AFRICA
| Name | Rank | Contact details |
| Vacant | Deputy Director |
CONSULAR SECTION: AFRICA I
Algeria, Angola, Burundi, Congo (Brazzaville), Eritrea, Ghana, Kenya, Lesotho, Libya, Mauritania, Mauritius, Nigeria, Sahrawi Arab Democratic Republic-SADR, Seychelles, Sierra Leone, Somalia, Tunisia, Zimbabwe
| Name | Rank | Contact details |
| Ms S Mothoagae (Sylvia) | Consular Officer | (012) 301 8758 |
CONSULAR SECTION: AFRICA II
Benin, Cape, Verde, Chad, Comoros, Democratic Republic of the Congo, Djibouti, Egypt, Ethiopia, Gambia (Senegal), Guinea (Conakry), Liberia, Madagascar, Morocco, Mozambique, Namibia, Rwanda, Senegal, Sudan, South Sudan, Togo
| Name | Rank | Contact details |
| Mr T Sedibana (Thabo) | Consular Officer | (012) 351 1246 |
CONSULAR SECTION: AFRICA III
Botswana, Burkina Faso, Cameroon, Central African Republic (CAR) Cote d’Ivoire, Equatorial Guinea, Eswatini, Gabon, Guinea-Bissau, Malawi, Mali, Niger, Sao Tome & Principe, Tanzania, Uganda, Zambia
| Name | Rank | Contact details |
| Ms K Mpya (Kgomotso) | Consular Official | (012) 351 0496 |
SUB-DIRECTORATE: CONSULAR SERVICES: ASIA, MIDDLE EAST, AUSTRALIA
| Name | Rank | Contact details |
| Mr WS Ohlson (Willem) | Deputy Director | (012) 351 0562 |
CONSULAR SECTION: SOUTH EAST ASIA AND MIDDLE EAST I
Cambodia, East Timor, Indonesia, Laos, Thailand, Vietnam, Myanmar, South Korea (Republic), North Korea (People’s Republic), Papua New Guinea, Pacific Islands (Cook Island, Fiji, Kiribati, Marshall Islands, Micronesia, Nauru, Palau, Samoa, Solomon Islands, Tonga, Tuvalu)
| Name | Rank | Contact details |
| Ms C Mashishi (Cendra) | Assistant Director | (012) 351 1255 |
Japan, Mongolia, People’s Republic of China, Chinese Taipei, Hong Kong, Macao
| Name | Rank | Contact details |
| Ms M Demas (Magie) | Consular Official | (012) 351 1910 |
CONSULAR SECTION: SOUTH EAST ASIA AND THE MIDDLE EAST II
Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Saudi Arabia, Syria, United Arab Emirates, Yemen, Afghanistan, Pakistan, Uzbekistan, Turkmenistan, Kazakhstan, Kyrgyzstan, Tajikistan, India, Malaysia, Australia, New Zealand, Philippine, Singapore, Bangladesh, Sri Lanka, Nepal, Bhutan, Maldives
| Name | Rank | Contact details |
| Ms M Aspeling (Michelle) | Assistant Director | (012) 351 1232 |
SUB-DIRECTORATE: CONSULAR SERVICES: EUROPE, AMERICAS, CARIBBEAN
| Name | Rank | Contact details |
| Vacant | Deputy Director |
SECTION: EUROPE I
Austria, Belgium, Denmark, Estonia, Finland, Iceland, Ireland, Latvia, Lithuania, Liechtenstein, Luxembourg, The Netherlands, Norway, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom
| Name | Rank | Contact details |
| Ms K van der Vyver (Karien) | Assistant Director | (012) 351 1294 |
Albania, Italy, Malta, San Marino, Vatican – (Temporary reallocated to Section: Europe I)
SECTION: EUROPE II
Armenia, Azerbaijan, Belarus, Croatia, Czech Republic, Georgia, Hungary, Moldova, Poland, Romania, Russia Federation, Türkiye, Ukraine
| Name | Rank | Contact details |
| Ms N Moroeng (Neo) | Consular Official | (012) 351 1368 |
SECTION: EUROPE III – USA, CANADA AND CARIBBEAN
France, Germany, Portugal, Spain
USA and Canada
Caribbean:
Antigua & Barbuda, Bahamas, Barbados, Belize, Cuba, Dominican Republic, Grenada, Guyana, Haiti, Jamaica, St Kitts & Nevis, St Lucia, St Vincent & The Grenadines, Suriname, Trinidad & Tobago
| Name | Rank | Contact details |
| Mr D Geldenhuys (Diederik) | Assistant Director | (012) 351 1249 |
Bosnia & Herzegovina, Bulgaria, Cyprus, Greece, Macedonia, Montenegro, Serbia/Kosovo – (Temporary reallocated to Section: Europe III)
SECTION: LATIN AMERICA
Central America and The Andes
Bolivia, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Netherlands Antilles, Honduras, Mexico, Nicaragua, Panama, Peru, Venezuela
MERCOSUR
Argentina, Brazil, Chile, Paraguay, Uruguay
| Name | Rank | Contact details |
| Ms E Groenewald (Elzanne) | Assistant Director | (012) 351 1263 |