The Legalisation Section introduced an online Booking System for individual applicants. Appointments can be booked daily, excluding Wednesdays, starting at 08:30. Agents acting on behalf of applicants must continue to make use of the courier route for submission.
Please Cancel your booking if you cannot honour it!
A maximum of five (5) walk-in clients can be accommodated daily, and NO walk-in clients will be allowed access to the premises after 11:00.
For bookings, please click here: Legalisation Bookings – DIRCO
*(60 booking slots daily except Wednesdays!)
Collections: Kindly note that NO booking is required when collecting finalised documents. Please present your confirmation e-Mail and reference number for collection when registering at the Security Officers.
PROCESSING TIMES:
BOOKING CLIENT SUBMISSIONS
– 5 documents or less: processed same-day
* Exceptions when signatures are not on record
– 5 to 10 documents: 1 day (24 hours)
– 11 documents or more: 2 working days
Registered service providers: – Allow 1 to 2 weeks *Follow this link for more information on the use of agencies
Private submissions via courier: – Allow 3 to 4 weeks
NOTE: DIRCO Legalisation Services are offered free of charge.
Consular notarial services are rendered to South African citizens and foreign nationals requiring South African official (public) documents to be legalised for use abroad.
These services are rendered to provide legal validity to South African official (public) documents to enable a person to use the documents outside the Republic of South Africa.
Legalising documents means that official (public) documents executed within the Republic of South Africa for use outside the Republic of South Africa are affixed, sealed and signed either with an Apostille Certificate (where countries are signatory to the Apostille Convention) or with a Certificate of Authentication (where countries are not signatory to the Apostille Convention).
Legalisation therefore basically means the process followed by which the signature and seal on an official (public) document are verified.
Note: The full description of the Apostille Convention is The Hague Convention of 5 October 1961 (Abolishing the Requirement of Legalisation for Foreign Public Documents).
Please visit The Hague Conference on Private International Law – http://www.hcch.net/ for further information on signatory countries.
Note: South African diplomatic or consular representatives abroad can legalise official documents only if these were legalised by the relevant foreign competent authority in their country of accreditation, for use within South Africa. South African diplomatic or consular representatives abroad cannot issue apostille certificates, only certificates of authentication.
The DIRCO Legalisation Section provides the following services:
The document to be legalised is determined by the customer. Legalisation staff are not able to advise customers as to what documents they need to submit for i.e. foreign work/residence permits, application for foreign citizenship or registration of birth, or to obtain a foreign passport, etc.
Customers are therefore advised to contact the foreign representative in South Africa of the country in which the document will be used directly, to determine what documents they will need to submit and which documentation will be required for legalisation purposes and what their countries’ specific requirements are.
The Legalisation Section can issue the relevant Apostille Certificate or the Certificate of Authentication subject to the following rules:
The following types of original official (public) documents can be submitted directly to the Legalisation Section, provided the documents were signed and stamped by the relevant issuing authority:
APOSTILLE Flow diagram: To follow the process as explained above (when the destination country is signatory to the Apostille Convention) – and when the Apostille Certificate will be issued and affixed:

If the convention applies, an apostille is the only formality that is required to authenticate the public document.
AUTHENTICATION Flow diagram: To follow the process as explained above (when the destination country is NOT signatory to the Apostille Convention) – and when the Certificate of Authentication will be issued and affixed:

There may be other private documents not listed i.e. documents pertaining to customary marriages; copies of travel documents (passport) or identity documents; or documents such as an affidavit or power of attorney; work contracts; and/ or translations, which may be required by foreign missions duri9ng your application process for work or study abroad.
These documents must be certified as true copies or witnessed by a Public Notary; or, translated by a Sworn Translator (if this service is required). Thereafter, the verified documents must be taken to the Registrar of the High Court of South Africa – in the same jurisdiction as the Public Notary or Sworn Translator for verification of the Public Notary or Sworn Translator’s status.
Flow diagram: Public Notary to Registrar of the High Court in the case of APOSTILLE COUNTRIES – and when the Apostille Certificate will be issued and affixed by the relevant High Court.

(If the convention applies, an apostille is the only formality that is required to establish the origin of the public document – no additional requirement may be imposed to authenticate the origin of the public document.)
Note: If a country is signatory to Apostille Convention, the High Court should issue and affix an Apostille Certificate to the document. This document should not be submitted to DIRCO.
NOTE: Flow diagram: Process when following the route of the i.e. Public Notary/Registrar of the High Court where the destination country is NOT a signatory to the Apostille Convention – and when the Certificate of Authentication will be issued and affixed by the High Court followed and finalise authenticated by DIRCO Legalisation Section:

DIRCO remains under legal obligation to authenticate High Court authentications, notwithstanding the content of the underlying document/s.
HOWEVER, the following must be noted:
CORRECT USE OF HIGH COURT AUTHENTICATIONS AND APOSTILLES
To ensure proper authentication of public documents, the following processes must be adhered to, both for authentication and apostille purposes:
OPTION 1: IN-PERSON SUBMISSION
The Legalisation Section introduced an online booking system for individual applicants.
Appointments can be booked daily, excluding Wednesdays, starting at 08:30.
A maximum of five (5) walk-in clients can be accommodated in addition to the 60 booking spots, daily. NO walk-in clients will be allowed access to the premises after 11:00.
Collections: Kindly note that NO booking is required when collecting finalised documents. Please present your confirmation e-Mail and reference number for collection when registering at the Security Officers.
OPTION 2: COURIER SERVICES
Documents for legalisation can be submitted via courier services. Ensure that the COVER LETTER for submission is included as this will tell us the destination country and establish whether an authentication or Apostille is required. Ensure that current contact details are provided including an e-mail address and contact number, to send you an e-mail notification once the process has been completed.
Physical address for Courier Submission:
Department of International Relations and Cooperation (DIRCO)
Attention: LEGALISATION SECTION
OR Tambo Building
460 Soutpansberg Road
Rietondale
Pretoria0084
Note: Please include this cover letter inside the courier package with your documentation.
Take note of the following before dispatching your parcel:
OPTION 3: MAKING USE OF AN AGENT
OPTION 4: Submission via A South African Diplomatic or Consular Representative abroad:
Contact details: Refer to “Foreign Relations – South African Representation Abroad (Embassies and High Commissions)” on the DIRCO website for contact information of our Missions abroad.
Requirements: The mission must include a cover letter stating the country for which the document is needed.
Note:
Collection Times: 08:30 to 12:15 Daily EXCEPT Wednesday
NO APPOINTMENT is required for the collection of documents
Physical address:
Department of International and Cooperation (DIRCO), OR Tambo Building, 460 Soutpansberg Road, Rietondale, Pretoria, 0084 – Legalisation Section (ground floor).
Click on the link below to download the Letter of Authority:
There are three (3) options for collections:
ANNOUNCEMENT: AGENTS OFFERING LEGALISATION SERVICES
Although direct submission of documents by individuals remains the preferred method, DIRCO understands the need for third partY service providers due to time or distance constraints.
The service providers listed are registered with the Department of International Relations and Cooperation (DIRCO) and offer assistance to clients who require legalisation services.
Disclaimer: The Department of International Relations and Cooperation (DIRCO) does NOT endorse, sponsor, or have any formal association with any registered service providers listed on this website. The inclusion of such service providers is for informational purposes only and shall not be construed as an endorsement or validation of any company, its proprietors, representatives, or the services rendered. DIRCO assumes no responsibility or liability arising from the use of any services offered by the listed providers.
Name of Service Provider | Email address |
123Attested | |
Abeda Khan | |
Amma Ali | |
Antonia Lambrakis | |
Chantal Booysen | |
DHL | |
Docs4Expats | |
DOCU-SOLVE PTY LTD | |
ESLTEFLHUB | |
Geldenhuys Attorneys | |
Global Search Placement Agency | glosearch7012@outlook.com |
Jeanette Gershbach | |
Leistner Attorneys | |
Lethukukhanya Visa Solutions (PTY) Ltd | lethukukhanyavisasolutions@gmail.com |
Mahomed Dawood: Doc Authentication & Leg. | |
info@mga-experiences.com | |
Moumi Mfeka | |
MVP Consulting | melanie.viljoen84@gmail.com |
claudia@osmigration.co.za | |
Portrayal | |
PostNet Brooklyn – | |
PostNet CBD – | |
Postnet Queenswood – | |
Radka Hejmalova-Millar | |
Robyn Lee W | |
Seal&SignDocs | |
Sephiwe Skosana | |
Snappy DocX | |
Swift Legalisations | |
Taking Abroad (taking.abroad@gmail.com) | |
Uthando Executive (Frank Nkosi) | |
VIVPEB TRADING AND SERVICES PTY LTD | |
VN Global Doc Services | |
Wakwazi International | |
Walters Attorneys | |
Wesley Ngwenya | |
PSC Anti-Corruption Hotline:
Any suspicious and corrupt activities can be reported, anonymously, to the Public Service Commission’s Anti-Corruption hotline:
Tollfree number: 0800 701 701
Email: Integrity@publicservicecorruptionhotline.org.za
FreeFax: 0800 204 965
The operating hours of the Legalisation Section are as follows:
Physical Address
Department of International Relations and Cooperation (DIRCO)
Attention: Legalisation Section
OR Tambo Building
460 Soutpansberg Road
Rietondale
PRETORIA, 0084
Postal Address
Department of International Relations and Cooperation (DIRCO)
Attention: Legalisation Section
Private Bag X152
PRETORIA, 0001
E-mail: legalisation@dirco.gov.za (all legalisation enquiries)
NOTE: Due to the high volume of enquiries, there might be a delay in our response time.
NOTE: The Legalisation Section team will not be available to the public telephonically on a Wednesday, due to the fact that all legalisation staff will be using this day to focus strictly on the processing of courier parcels, etc. If you have a specific enquiry that could not be addressed by this webpage, then send an e-mail to legalisation@dirco.gov.za.
NOTE: The DIRCO – Legalisation Section does not take any responsibility for incorrect information provided, due to changes in the relevant authorities’ contact details; procedures; etc. It is therefore the responsibility of the customer to verify information directly with the relevant institution concerned.
Department of Home Affairs:
Please take note that the application for a full or unabridged birth / marriage / death / naturalisation certificate or citizenship status letter, letter of no impediment (marital status) etc., is a personal matter that the applicant must attend to and the issuing of these documents is the sole responsibility of the Department of Home Affairs.
The Department of Home Affairs (Head Office in Pretoria) does not directly deal with members of the public. Therefore, members of the public must apply at any Regional or District Home Affairs office. (Refer to the Home Affairs website – under contact us for a list of regional customer service centres nearest to you.)
For further details pertaining to the requirements, costs and processing times, etc., contact the Department of Home Affairs, as follows:
Contact Centre:
Tel: 0800 601 190 (within South Africa)
Tel: +27 11 461-9253 (abroad)
Tel: 0800 20 44 76 (compliments and complaints)
E-mail: csc@dha.gov.za
Website: www.dha.gov.za
Department of Trade and Industry (DTI): Companies and Intellectual Property Commission Office (CIPC):
Contact:
Enquiry Office – Companies and Intellectual Property Commission Office (CIPC)
Tel: 012 394-3949 / 5107 / 5297 / 5102 / 9973
Fax: 012 394-6107 / 6297 / 1015
Contact Centre: 0861 843-384 / 086 100 2472 (CIPC)
E-mail: info@cipc.co.za
Website: http://www.cipc.co.za
Chamber of Commerce and Industry:
Pretoria & Tshwane Chamber of Commerce and Industry
Tel: 012 342-3236
Fax: 012 342-1486
E-mail: info.tcci@mweb.co.za
Chamber of Commerce and Industry – Johannesburg
Tel: 011 726-5300
Fax: 011 482-6514
E-mail: info@jcci.co.za
Website: www.jcci.co.za
Cape Town Regional Chamber of Commerce and Industry
Tel: 021 402-4300
Fax: 021 402-4304
E-mail: narieman@capechamber.co.za
Note: Refer to the website of the South African Chamber of Commerce and Industry (SACCI) – http://www.sacci.org.za/ for further information pertaining to contact details of the Chambers across the country.
Department of Basic Education (DBE):
School and transfer certificates:
Tel: 012 357-3900 / 3255 / 3250 / 3256 (Mr John Makgoka: Supervisor: Certification Unit)
Fax: 012 328-6878 or 323-0603
E-mail: nene.t@dbe.gov.za
Website: www.education.gov.za
Umalusi:
Umalusi is a statutory Council, which reports to the Ministers of Education (South Africa). It is primarily responsible for quality assuring qualifications in general and further education and training, and for certifying candidates who have successfully completed adult, school and technical college education. The certificate issued by Umalusi is the final document indicating the qualification achieved by a candidate in full or part (passed only some subjects toward the qualification). Umalusi, previously the South African Certification Council, is the only body mandated to issue certificates in general and further education and training, and has done so since November 1992. It is also the council’s responsibility to verify the authenticity of the certificates it issues. Umalusi endorses the senior certificates of candidates who have complied with the minimum admission requirements for Bachelors’ degree study at an institution of higher education in South Africa. It also determines whether a candidate in the National Senior Certificate or the National Certificate (Vocational) at level 4 has met the minimum requirements for higher certificate – diploma or bachelor’s degree studies. Through its quality assurance processes, it ensures that such certificates represent consistent standards of education and examination. Umalusi further maintains records of all certificates issued to candidates.
Note: All certificates issued before November 1992 must be verified by the Department of Basic Education (schooling qualifications) or the Department of Higher Education and Training (Vocational and Adult qualifications) as appropriate.
Tel: 012 349-1510
Fax: 012 349-1099
E-mail: verification@umalusi.org.za
Website: www.umalusi.org.za
South African Qualifications Authority (SAQA):
All applications must be sent to: verificationsletter@saqa.org.za.
Quality Council for Trades and Occupations (QCTO):
The Skills Development Act, 1998 (Act 97 of 1998), as amended legislates the quality assurance functions for which the QCTO is responsible. In terms of section 26 D (4) and H (3) (b) of this Act, QCTO has the responsibility for issuing of certificates.
Tel: (012) 003-1800 (switchboard)
E-mail: verification@qcto.org.za
Website: www.qcto.org.za
South African Police Service (SAPS) – Criminal Record and Crime Scene Management [previously referred to as the Criminal Record Centre (CRC)]:
South African nationals who work, travel and reside abroad require a Police Clearance Certificate for purposes such as court requirements, residence permission, securing employment or other purpose designated by the host country. Therefore, the service from the SAPS – Criminal Record and Crime Scene Management is available to South Africans who require confirmation of their criminal status. Please take note that the application for a Police Clearance Certificate is a personal matter that the applicant must attend to and the issuing of a clearance certificate is the sole responsibility of the SAPS – Criminal Record and Crime Scene Management.
The Head (Attention: Police Clearance Certificates)
Tel: (012) 393-3709 / 393-3928 or 393-3712
Fax: (012) 393-3909
E-mail: crc_nameclear@saps.org.za or crc_client@saps.org.za or crc_clientserv.sec@saps.org.za
Website: www.saps.gov.za (refer to information under the heading FAQ’s – Application for Police Clearance Certificates (PCC) for further information.
Health Professions Council of South Africa (HPCSA):
Tel: (012) 338-9300
Fax: (012) 325-2074
E-mail: info@hpcsa.co.za
Website: www.hpcsa.co.za
Department of Transport – Road Traffic Management Corporation (RTMC):
Tel: (011) 266-2000
Fax: 086 415-9120
E-mail: ctc@rtmc.co.za
Website: www.rtmc.co.za
Registrar of the High Court of South Africa:
North Gauteng High Court (Pretoria)
Tel: (012) 315-7410/7711
Fax: (012) 326-1995
E-mail: smnike@justice.gov.za
South Gauteng High Court (Johannesburg)
Tel: (011) 332-8290 / 8278
Fax: (011) 332-8214
E-mail: vpather@justice.gov.za
Western Cape High Court (Cape Town)
Tel: (021) 480-2411
Fax: (021) 423-0412
E-mail: rudavid@justice.gov.za
Eastern Cape High Court (Port Elizabeth)
Tel: (041) 502-6600
Fax: (041) 582-2625
E-mail: ffini@justice.gov.za
KwaZulu-Natal High Court (Durban)
Tel: (031) 362-5800
Fax: (031) 305-4550
E-mail: nnako@justice.gov.za / imaharajh@justice.gov.za / hbridgelal@justice.gov.za
KwaZulu-Natal High Court (Pietermaritzburg)
Tel: (033) 345-8211
Fax: (033) 345-3815
E-mail: pfente@justice.gov.za
Free State High Court (Bloemfontein)
Tel: (051) 406-8100
Fax: (051) 430-7041
E-mail: bmasoka@justice.gov.za
For further information on Registrars of the High Courts, refer to https://www.judiciary.org.za/index.php/contact-us/superior-courts-contact