Service is by appointment only until futher notice. No walk-ins please.

Kindly Note: The address for your appointment is at the South African Chancery at 15 Sussex Drive, Ottawa. It is not at 5 Rideau Gate.

South African citizens abroad who require new passports, identity documents, or similar civic services usually provided by the Department of Home Affairs can visit the Consulate-General or High Commission for assistance. Please see the list below for Civic Services provided and the accompanying requirements.

Passport and all other applications are dealt with on first-come , first –served basis. No request for fast tracking of applications will be entertained.

It takes SIX MONTHS to process new South African documents. To ensure that applicants receive their documents on time, they are advised to please apply at least TWELVE months before expiry of current passports to avoid any delays. . Applications can be mailed in or dropped off BY APPOINTMENT ONLY at the South African High Commission in Ottawa or South African Consulate General in Toronto.

Use BLACK ink only. Do NOT to write “N/A” or draw lines through the form if the question does not apply, leave blank space. Do NOT use white-out.

Payments:

Kindly note that we only accept money order and certified cheques. Do no mail in cash, please. Do not send personal cheques, please.